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UX Writer

Infogain
Remote
Poland, Poland


Are you looking to be part of a world-class enterprise design team dedicated to crafting incredible user

experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the

world? Are you passionate about solving hard problems and creating order out of uncertainty?

Our mission is to power global travel for everyone, everywhere.

The Experience Design organization is our global, cross-disciplinary team uniting user experience design,

content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all

our travelers, partners, and agents.


We’re looking for a Content Designer to join our Media Solutions and TravelAds team. You'll envision

and deliver delightful experiences that help partners optimize their business. We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment.



Reporting into our Content Design practice, you'll drive the content strategy and the approach to content

design within the Media Solutions and TravelAds team. As a member of our XD community, you'll

also be an advocate for human-centered content strategy and design. And while no two days here are

identical, your main responsibilities as a Content Designer III will look something like this:

  • Apply holistic, customer-focused approaches to drive the content strategy in your product area.
  • Use human-centered design methods to design, craft, and test content solutions that address real

customer challenges.

  • Orchestrate a clear and compelling voice and tone — even if you don’t own all the content — across

complex product areas.

  • Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle

structural problems with product content.

  • Design content solutions to improve systems, overcome technical constraints, and reduce content debt.
  • Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions

that scale.

  • Use both qualitative and quantitative insights and business analytics to drive content insights and

solutions.

  • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.



We realize that content strategy and content design are constantly evolving, and we know that no two

people enter this field through the same path. So we're not expecting you to be a specialist in everything

listed here, but we do ask that you demonstrate expertise commensurate with the job level in whichever

methods you apply. We're also looking for people who will contribute frameworks to our growing team

and our design system, so we're excited to see how you scale your thinking!


  • Bachelor's degree or equivalent, as well as experience in core skills such as UX Writing, Content Audits

and Analysis, Content Mapping and Modeling, Content Planning and Sourcing, Conversational Design,

Information Architecture, and Storytelling.

  • Able to audit, analyze, structure, create, and present content independently using established

frameworks.

  • Understanding of human-centered design (HCD) practices.
  • A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.
  • Increased focus on content problems across systems and product areas.
  • Strong skills in facilitation, presentation, and storytelling, and the ability to communicate compelling

rationale and narratives to your team and partners.

  • A passion for travel and for our mission.
  • A portfolio of work that demonstrates your skills. We're especially interested in seeing examples of

work you've done for Android and iOS apps, and if you have experience working in a platform or two -

  • sided marketplace, it's a definite plus!


Must possess a legal work permit in Poland



General benefits:


  • Remote work model
  • Attractively located office with collaboration spaces
  • Onsite parking space for employees 
  • Referral program with financial bonus 
  • Life Insurance 
  • Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment 
  • Access to internal Learning Platform with multiple trainings oriented for professional growth 


Lifestyle benefits:


  • Access to MyBenefit platform (Multisport included) 
  • Team Building activities
  • Charity initiatives
  • Working environment promoting diversity and inclusion 


Health benefits: 


  • Private medical care - Platinum Package